Return & Exchange Policy

At AANVIO, every product is crafted with the highest attention to detail. As our collections are often custom-designed and made-to-order, we do not offer general returns or exchanges. We kindly recommend double-checking all product details, sizes, and specifications prior to completing your order.

Manufacturing Defects

In the unlikely event of a manufacturing defect, clients are requested to contact us within 7 days of receiving their order. Our team will carefully review the concern and arrange either a replacement or a store credit valid for six months.

Our Commitment

This approach ensures that we continue to maintain our commitment to quality, craftsmanship, and client satisfaction.

Contact Us

If you believe you have received a defective product, please contact our customer service team immediately:

• Email us with your order details and photos of the defect
• Include your order number and date of receipt
• Our team will respond within 24-48 hours